» We'll gladly honor a 30-days 100% Money Back Guarantee for any title purchased on
iambic.com through our yahoo-powered shopping cart. In particular, a full
refund will be issued within 30 days of purchase for:
Defective software
Software not received due to our error
Duplicate Purchases
Billing Errors
Refunds cannot be offered for:
Promotion codes not entered during the purchase process
Any item 30 days after the purchase date for any reason
In order to inquire about a refund, please contact our Sales department at http://support.iambic.com and make sure to
include the order number as well as the email address used during checkout. This will allow us to promptly locate your purchase and move forward with the refund.
In most cases refunds are processed towards month's end, therefore if a request for a refund is submitted and approved on the 10 (for example), it will be processed on or
before the 30th of the same month.
» If the software has been purchased elsewhere, then the specific refund policy in
place at the point of sale will apply. For your convenience please find
below the list of major software portals currently distributing some or all our
apps. Once there, you'll be able to review their refund practicies, and get in touch
with them directly to inquire about a refund or exchange.